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26.03.2014


 
Sharing knowledge worldwide
Technology & quality

Dear entrepreneur,
 
If you want to succeed with your business, you have to be better than the competition. People will stand in line to buy your product, if they cannot find that technology anywhere else. People will pay premium prices if they cannot find better quality anywhere else. Quality and technology are the cornerstones of your product signature. In this newsletter we’ll give you some tools and tips on how to improve and invest. Can you use some help with the quality or technology of your product or service? Then apply for our advice.

Thijs van Praag
CEO PUM Netherlands senior experts

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Standardise work processes to attain the highest quality standards.
 
Quality improvement. Very often it is the base of sustainable long term success for an enterprise. But how do you start as an entrepreneur to improve quality? How do you learn to know, what you don't know yet? Actually, quality improvement is no rocket science. By using a systematic approach, step by step, improvement is much closer than you think.

This was also the case for a printing company in Colombia. Quality checks were not sufficiently made, tools to measure quality were not available, stacks of sheets were not straight. Working procedures had to be written and other measurements were taken. Read more>
 
Would you like to know more about PUM’s expertise in the field of technology & quality? Check it out here
 
  
Inspiring TED Talks every entrepreneur should watch
 
TED is a nonprofit devoted to spreading ideas, usually in the form of short, powerful talks (18 minutes or less). TED began in 1984 as a conference where Technology, Entertainment and Design converged, and today covers almost all topics — from science to business to global issues — in more than 100 languages. Meanwhile, independently run TEDx events help share ideas in communities around the world.
 
 
Click on the picture above to start an inspiring video where coach, author and motivational speaker Tony Robbins talks about Why We Do What We Do. On www.ted.com you can find over 1700 more inspiring videos.
Ten useful hints & tips

1.     Improve quality, preferably step by step
2.     Customers come first
3.     Measuring gives knowledge
4.     Standardise work processes
5.     Rubbish in = rubbish out
6.     Know your competition, beat them
7.     Handle complaints properly
8.     Go for total quality management
9.     People 'create' quality
10.  Leaders set an inspiring example

Want to learn more about the above mentioned hints and tips about technology and quality? Click here.

 

 

















 
Representative champions!
 
Focus on quality is on top of PUM’s prioritylist. In some 70 countries, our about 260 representatives play a central role when it comes to select, inform and assist PUM customers. Our representatives partly determine the quality of the services PUM has to offer.
 
Representatives that have done outstanding work for PUM will be honoured. At the end of each year we ask our country coordinators to propose the representative(s) from their team that have done an excellent job and deserve to be selected as champion representative of the year.
 
 
Want to get in touch with the representative(s) in your region? Click here and select your country.
  
We want to hear from you!
 Are you an entrepreneur and did you receive advice from one of our PUM experts in the past? We would very much like to hear from you and how your company or organisation has benefited from PUM expertise. Please tell us your story and your company might be featured in the next newsletter.
  
 
 
Copyright © 2014 PUM Netherlands senior experts, All rights reserved.
You are receiving this e-mail because you have received PUM assistance in the past or are interested to apply for advice in the future. Please contact one of our local representatives for assistance. You can find their contact details on our website by clicking on the world map.